IT Blog MSP Workday

How Managed IT Services Can Improve Your Workday

Are you still relying on an in-house employee or team of employees to manage your organization’s technology?
While it may seem convenient to have your IT staff under your own roof, it may actually be creating an unnecessary expense to your business, in terms of both time and actual dollars.

Under your current IT structure, you may find that you’re often involved in tech-related “crises” that distract you from running your business. Perhaps you don’t even have an employee whose official job title is IT manager, but someone with another title wears the IT troubleshooter hat when necessary, and it’s not really working for you.

Whatever your current setup, you need to consider outsourcing your IT services. (And not to a foreign country, if that’s what you’re afraid of when we mention the “O” word!)

There are major benefits to externally managed IT services for small and medium-sized businesses like yours, and we want to show you how they can make every single workday easier for you and your employees.

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Employee Habits

How You Can Train Employees to Have Safer Computing Habits

People have many commonsense ways of protecting themselves, their homes, and their belongings. You likely practice safety habits daily like locking the front door or keeping valuables out of sight, yet how often do you think to lock your work computer before walking away?
The unfortunate truth is that employees are often the cause of security breaches and malware infections. Companies owe it to themselves to help employees develop safer computing habits and be more conscientious of their use of the company’s computers.

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IT Blog about Outlook Hacks

8 Time-Saving Hacks for Microsoft Outlook

Every single minute, over 149,000 emails are rushing toward inboxes around the world. Keeping up with that flood of messages can take up way too much time, so we found a few tips and tricks that can help! Here are some Microsoft Outlook hacks to help you stay organized, focus on what’s important, and minimize interruptions so you get more done each day.

Looking for more Microsoft Office Hacks? Check out our other articles:
9 Time-Saving Microsoft Word Hacks
9 Time-Saving Microsoft Excel Hacks
13 Time-Saving Hacks for Better (and Prettier) Powerpoints)

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Excel Hacks

9 Time-Saving Microsoft Excel Hacks

Whether you’re crunching sales figures, importing an email list, or analyzing data for a monthly report, chances are you need to use Microsoft Excel for some of your day-to-day work. While most of us aren’t die-hard spreadsheet junkies, learning some time-saving shortcuts can help you get things done faster and more efficiently in Excel.
Here are nine of our favorite Microsoft Excel hacks that make quick work of resizing columns, changing number formatting and even embedding a spreadsheet into a Word document.

If you’re looking for more time-saving hacks, also check out our articles covering other Microsoft Office programs:
8 Time-Saving Microsoft Outlook Hacks
9 Time-Saving Microsoft Word Hacks
13 Time-Saving Hacks for Better (and Prettier) PowerPoints

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how to help your IT support fix your computer faster

How to Help IT Support Fix Your Computer Faster

someecards IT support

Computers can do a million things – when they’re working. But when they break, a million different things could be wrong. When you call your IT support person to fix your computer, half the battle is figuring out exactly what the problem is to begin with. Only then can the technician fix the issue.
Let’s address the elephant in the room: most people have had bad experiences with customer support, and IT support is no exception. You’re just trying to get your computer fixed so you can get back to work. Meanwhile, you’re dealing with endless robotic menus, script-happy call centers, and IT jargon that you can’t understand. As an IT company, we know how frustrating it can be (which is why our IT team answers the phone live).

However, the trick is that your IT person isn’t sitting there in front of your computer. You know best exactly what you’re doing and seeing. Regardless of whether you’re an experienced computer user or not, you are their best resource for being able to understand the problem. By giving your IT technician the most detailed information possible, you will empower them to identify and solve your issue faster.

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5 things you need to know about two factor authentication

5 Things You Need to Know about Two-Factor Authentication

People store an enormous amount of information online. The average American has over 130 online accounts – and that number is quickly rising! Unfortunately, too many people use poor password practices, or link accounts together, which puts all their online data at risk. In response, many services are turning to two-factor or two-step authentication to help safeguard your online accounts.

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Small business IT Solutions

IT Resolutions for Your Small Business in the New Year

Happy 2018!  A new year means it’s time for New Year’s resolutions – not only for your personal life, but for your business too. If you’re like most businesses, you’re aiming to grow and prosper in the New Year. To do that, you need your technology and IT systems to support your goals. So we’ve helped put together a list of IT Resolutions that will help make 2018 your business’s best year yet!

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Save your business money this winter

How Telecommuting Can Save Your Business Money This Winter

We all know time = money.  So for businesses, the more time employees spend not working or working unproductively, the more money you’re losing. Especially during the winter, businesses face significant obstacles to productivity. The holidays make work/life balance tough, winter storms keep employees home, and the flu runs rampant.
What’s the answer to these winter woes? Telecommuting.
Telecommuting and work from home programs are growing rapidly as businesses realize the benefits of a flexible workforce. Here are a few of the ways that telecommuting can improve productivity and ultimately save you money this winter.

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5 tips to shop safe this holiday

5 Tips to Shop Safe This Holiday

‘Tis the season… we want to be jolly, but unfortunately, hackers and scammers want to take advantage of our holiday habits. The holidays are one of the most notorious times of year for cybercrime, because hackers know that we’re spending money and we’re preoccupied. Keep your holidays merry and bright by shopping safe this holiday season. Here are a few tips you should know:

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tips to keep youe customer data secure

5 More Tips to Keep Your Customer Data Secure

Every day, the world creates 2.5 quintillion bytes of data. That includes a huge amount of personal information not only about ourselves, but about our customers. With so much data out there, it’s more important than ever to safeguard the information you gather about your customers. Allowing your customers’ private information to fall into the wrong hands damages your reputation and erodes customer confidence. Even worse, it can result in lost sales and even legal action against your company.
A few weeks ago, we wrote about to building trust and keeping your customers’ data secure. Here are five more tips to help you get started!

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