Get Headache-Free Tech Support From a Reliable IT Company in Lancaster, PA
Most clients come to us after dealing with one of three problems: slow response times, recurring network issues, or uncertainty about their cybersecurity and backups.
Our role is simple. We stabilize your systems, reduce your downtime, and give you a clear IT plan so you can stop worrying about technology and get back to running your business.
We are a Lancaster, PA-based managed IT services provider for small businesses across Central Pennsylvania.
Our team handles IT support, cybersecurity, cloud backup, Microsoft 365, VoIP, and network management. We function as your dedicated in-house IT department, with both on-site and remote support included.
Grow Your Business
We handle your technology, so you’re free to focus on growth.
Is Our Team the Right Fit for Your Business?
Not every IT company is built for every business. Here is exactly who we work best with.
You are probably a good fit if:
- You operate between 10 and 150 workstations
- You need both local on-site support and remote helpdesk coverage
- You are frustrated with slow response times or reactive IT that only shows up after something breaks
- You need consistent help with cybersecurity, cloud backup, Microsoft 365, or vendor coordination
- You want a technician who knows your business, not a different person every time you call
- You want IT planning, not just ticket resolution
If that sounds like your situation, you are exactly who our team was built for.
What Makes Our Team Different
From Other IT Companies Near You?
A lot of IT companies make the same promises. Here is what actually sets our team apart.
- When you call, you reach someone who knows your name, your setup, and your history, not a rotating help desk reading from a script
- You get a real technician on the line, not a level-one dispatcher who logs a ticket and disappears
- Our team comes to you when you need it and handles issues remotely so you get fast support without waiting for a truck roll
- We monitor your network and catch problems before they turn into outages, and most clients stop experiencing the recurring issues that brought them to us in the first place
- We think about your technology the way you think about your business, which means quarterly reviews, long-term planning, and advice that lines up with where you are headed
- We coordinate with your internet provider, software vendors, and hardware suppliers so you are not stuck in the middle managing technology relationships on your own
The bottom line is simple. You get a local team that actually shows up, actually responds, and actually knows your business. That is harder to find than it should be.
We Are Your IT Company on Day One
You should be focused on running your business, not chasing down IT issues.
Our team provides proactive, cost-effective managed IT services in Lancaster, PA, built specifically for small businesses.
When you work with us, you get a dedicated IT team that knows your business, your systems, and your goals from day one.
No more repeating yourself to a different technician every time something breaks. No more wondering if your data is backed up. Just reliable technology and fast support when you need it.
Here is what you can count on:
- A local team based in Lancaster, PA, serving businesses throughout Central Pennsylvania
- Network security that protects you from hackers, data loss, and cybersecurity threats
- Proactive support that keeps your business running instead of waiting for things to break
- One consistent technician who knows your setup from day one
You should not have to think about your IT. That is what our team is here for.
Your IT Company Should Be EZ to Work With
You deserve a responsive and reliable IT support company that makes your job easier, not more complicated.
Here’s how we do it:
1. We Get to Know You
We want to join your team and be like your own internal IT department. That’s why we take the time to get to know you and your business, so you get a technician from an IT company in Lancaster, PA, without explaining your problems repeatedly.
2. We Make Switching Simple
We know that changing IT companies can be challenging. We’ll simplify the process by auditing your network, changing your passwords, and implementing a customized action plan to ensure your network is secure and functioning properly.
3. No More IT Headaches
Our goal is to take care of you by becoming an extension of your business. With us as your IT company, you’ll be free to focus on your business while we proactively manage your network to keep everything running smoothly.
Stop Searching for “IT Companies Near Me”
Your search for an IT partner can end with our IT consulting services, network security protocols, and reliable cloud backups. EZComputer Solutions is the IT company in Lancaster, PA, that will handle any tech issues that may arise at your company—all for one affordable monthly fee.
Our Story: Why We Love Solving Your IT Problems
Every story begins somewhere, and ours begins as a company facing many of the same IT issues you are facing today. See how our years of experience have led us to be the #1 IT company in Lancaster, PA.
1997 – We Understand IT Problems
Tom Malesic founded EZSolution in 1997 as a web development company. At first, building websites was our only business. But it wasn’t long before customers began asking if we could help them with more than just their website.
Clients were often unhappy with the performance of their computers and network. They searched for reliable IT companies near them that they could count on to solve their technology problems.
At first, we were forced to say, “No, I’m sorry; we can’t help you with that.” Truth be told, we struggled with many of the same problems ourselves. We understand what it’s like.
Finally, we decided enough was enough. After all, EZSolution was founded, in part, to solve problems for business owners. We loved creating solutions to issues and wanted to help.
2005 – Stepping into IT Support
In 2005, we acquired a local IT company, hired additional staff, and began offering IT support services. This step solved our own technology issues and allowed us to provide top-notch customer service for many of our clients. We created the kind of IT company we had always hoped to find in the marketplace.
At first, we focused on fixing problems and putting out fires. We helped a lot of companies solve their computer problems, but we realized that preventative maintenance and monitoring were the future of technical support. That’s when we began looking into ways we could prevent computer problems in the first place.
2015 – Rebranding our IT Company
By 2015, our IT company had evolved as we heavily invested in technology and personnel to keep our systems and those of our clients working like well-oiled machines.
We decided it was time to give our IT services an identity of their own. We rebranded the EZSolution IT division as EZComputer Solutions, while the business’s web development side became EZMarketing. Both companies now operate under the central umbrella of EZSolution.
Today – A Proactive IT Services Company
Today, we still fix technology problems, but our IT company’s main focus has shifted to preventing issues and IT headaches. As a managed services provider, our job is to keep a client’s network running right instead of logging billable hours to fix problems as they happen.
With this approach, we’ve helped more clients leverage their technology as a competitive advantage instead of dealing with it as a drain on their time and resources. Everyone wins.
IT Awards & Recognition
2015 Fastest Growing Companies in America
Inc. Magazine Honors EZSolution
EZSolution, located at 111 Centerville Road in Lancaster, recently received recognition as a member of a very exclusive business club. For 2012, Inc. Magazine ranked EZSolution #3118 among the nation’s fastest growing private companies. EZSolution, which now has 45 employees, achieved its ranking by increasing revenues 106% from 2009 to 2012 to reach a total of $2.3 million.
Founded in 1997 by Penn State grad Tom Malesic, EZSolution is one company with two distinct divisions – Computer Support and Website Design, but, according to Malesic, only one guiding philosophy. “Superior customer service is the key to everything that we do. Many of our customers have come to us because of their dissatisfaction with the service that they’re received elsewhere. I’ve had many business owners tell me that they can’t even get a call back from their web designer or their computer technician. We’ve succeeded and grown because we always make customer service our top priority.”
EZSolution’s Computer Support division provides services such as Networking, IT Consulting, and Data Backup Solutions. The Marketing division, EZMarketing, meanwhile, creates, markets and hosts websites for businesses of all sizes, and Malesic credits his company’s growth to the hard work of the employees in both divisions. “I really attribute our success to the great team that we have here. All of our employees love what they do, and every one of them has a real passion for helping our customers. They’re the ones who have made this growth possible.”
Malesic himself is very active in marketing his company, and he’s written 3 books that he offers free to potential customers – What Your Web Developer Never Tells You, What Your Computer Guy Never Tells You, and They’re Looking for You. In addition, EZSolution regularly provides free seminars on topics such as Data Loss Disasters! What’s Your Recovery Plan? and Need To Get Involved in Social Media? Learn How.
As he looks ahead, Malesic sees only good things for his company. “Technology is constantly becoming a bigger factor for every business, and personalized service is timeless. With our combination of technical skills and customer service, we’re in a great position to meet our customers’ needs and to continue our growth.”
Ready to Get Started with an IT Company Near You?
Your technology should work for you, not against you. Our team has been helping small businesses in Lancaster, PA do exactly that for nearly 30 years. You get local technicians who know your business, proactive support that prevents problems, and one straightforward monthly fee.
Other IT companies near you might promise the same thing. The difference is our team has the track record to back it up.