How Poor Tech Support Is Slowing Down Your Business

In 2024, you can’t let poor IT support hold your business back. Subpar tech support impedes growth by frustrating employees and customers, ultimately affecting your profitability. Reliable IT support is essential. It ensures smooth operations, secure data, and efficient communication. … Read more

The Silent Danger: A Lesson from a $1.6 Billion Ransomware Attack

Recently, Change Healthcare, under UnitedHealth Group, experienced a devastating cybersecurity breach by the ALPHV/BlackCat hacker group. Hackers lay dormant for nine days before launching a crippling ransomware attack. This incident, affecting the US healthcare system, highlights a crucial point: a … Read more

Frustrated With BAD Tech Support? You’re Not Alone

Experiencing a tech emergency only to be met with terrible support is a common frustration. A recent stream of Reddit comments detailed poor customer service experiences with tech support. Though Reddit is often filled with complaints, some stories stood out … Read more

10 Things Great IT Providers Always Do

What sets high-quality, reliable IT support apart from the rest? We believe it’s more than just competitive prices or flat-fee services. When clients switch to us, they often realize they didn’t know what good support looked like until they experienced … Read more

3 Cyber Security Myths That Will Hurt Your Business This Year

Navigating the complex world of cyber security can be tricky, and misinformation can lead to serious risks for your business. Let’s debunk three common myths, based on expert research from CompTIA’s 2024 global State of Cybersecurity report. Myth 1: My … Read more

Why 60% of Data Backups Fail When Businesses Need Them Most

Backing up your data is crucial to protect against natural disasters, cyber-attacks, and accidental deletion. However, Avast’s latest report reveals a concerning trend for small and medium-sized businesses (SMBs): 60% of data backups fail, and half of the recovery attempts … Read more

How to Safely Share Passwords with Employees

If you ask a security professional how to share passwords, they’ll say: “Don’t share passwords.” But in reality, that’s not always practical. Many offices share a single password for apps like SurveyMonkey to save costs, and some social media accounts … Read more