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Reliable VoIP Business Phones in Lancaster, York & Harrisburg, PA

Tired of paying an exorbitant amount on your phone bill every month? Wish you could do video conferencing without paying for extra services? As a small business, you need a business phone system that’s reliable and versatile, but without the huge price tag. Get started with VoIP phones and start saving on your phone bill today.

Better Calling for Less With VoIP Phones

old rotary telephone with cloud button in middle, representing voip phones

VoIP, which stands for Voice over Internet Protocol, is a reliable alternative to traditional landline telephone service. VoIP phone systems use your broadband internet connection to enable phone calls, video conferencing, SMS, voice messaging, and much more, all without the cost of a traditional business phone line.

Anything you can do with a traditional business line, you can do with a VoIP phone system, including:

  • Call transfer to other extensions
  • Transferring calls to your cell phone when you are out of the office
  • Seeing who is currently on the phone with Caller ID
  • Routing callers to individual voicemail boxes
  • Faxing
  • and more…

As a Voice over IP provider, we offer affordable VoIP phone systems that deliver business-grade communications with excellent call quality and calling features, all while saving you thousands of dollars on your phone bill!

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Is VoIP a Good Choice for Small to Mid-sized Teams?

Yes! VoIP is often the most cost-effective, flexible business phone option for small to mid-sized teams, especially if you want predictable monthly costs and modern calling features without expensive phone line contracts.

Why businesses choose VoIP:

  • Low monthly costs
  • Easy to add users as you grow
  • Built-in tools like video meetings, call transfer, and auto-attendant
  • Works for remote and hybrid teams without losing professionalism

VoIP Phones: A Better Choice for Small Business

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What are the Benefits of a VoIP Package for Your Business

Slash Your Phone Bill

VoIP is typically more affordable than landlines and easier to manage. You reduce phone line fees, limit hardware costs, and get more features for a predictable monthly service.

Call From Anywhere

Use your business number on your desk phone, computer, or mobile app. With call routing and call transfer, you can answer from anywhere and move calls to the right person fast, without missing a beat.

Free Video Conferencing

Run video meetings and share screens without paying for separate platforms. It’s a simple way to stay connected with employees and customers across locations.

Increase Productivity

Keep calling, voicemail, fax, and messaging in one place. Features like an auto-attendant and smarter call handling reduce interruptions, speed up responses, and help your team stay focused.

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What VoIP Features Do Businesses Get?

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You shouldn’t have to work around a consumer phone plan to run a business. With VoIP built for business needs, you get reliable calling plus the features that keep calls organized and customers moving.

Core features businesses rely on most:

  • Auto-Attendant (digital receptionist)
  • Call Transfer (warm transfer and direct transfer)
  • Call routing, ring groups, and call forwarding
  • Voicemail to email and fax to email
  • Softphone apps for mobile and desktop
  • Video meetings and screen sharing
  • SMS/Text options (available on supported plans)

These features reduce missed calls, speed up response times, and help your team sound more professional.

VoIP Phone Systems With All the Features You Need

VoIP phone services are designed for small to mid-sized teams that need flexibility, reliability, and room to grow. In addition to the core features above, your system can include advanced options that make day-to-day management easier.

Core Calling Features:

  • Up to 1,000 simultaneous calls
  • Unlimited extensions
  • Caller ID, call waiting, and Call Transfer
  • Call routing and call forwarding
  • Auto-Attendant (digital receptionist)
  • Voicemail and fax to email
  • Free web meetings and Video Conferencing
  • Presence indicators (see who’s available)

Advanced Features & Management:

  • Call recording (optional)
  • SMS/Text options (available on supported plans)
  • Simple setup and management
  • Easy backup and restore
  • Integrations with other software (Office 365, Salesforce, etc.)
  • Local support from a real team when you need help

Start Saving Money on Your Phone Bill

VoIP is billed monthly per user or line, with pricing based on how many users you have, the features you need (like call routing, voicemail, or SMS/Text), and any international calling.

As one of the leading VoIP providers in Central PA, our IT team offers affordable VoIP phone systems for small businesses throughout the region, including Lancaster, Harrisburg, York, Lebanon, and Reading. Let us show you how much you can save on your phone bill with VoIP services.

Hosted VoIP vs. Other
Phone Systems

There are several business phone system options available today. Our team focuses on hosted VoIP because it delivers the best balance of reliability, flexibility, and predictable monthly cost.

How Switching to VoIP Works

Switching to VoIP is straightforward, and we handle the details to ensure a smooth transition with minimal disruption to your business.

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Assess & Design

We check your network readiness and set up call flows like auto-attendants, ring groups, and voicemail.

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Port & Configure

We transfer your phone numbers and configure desk phones or softphone apps for your team.

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Launch & Support

We provide go-live support, user training, and ongoing management to keep everything running smoothly.

What Our Customers Are Saying

Businesses rely on us for clear VoIP calls, dependable phone systems, and responsive local support. They value solutions that work reliably day after day, making it easier to handle calls, support customers, and keep teams connected. Here’s what they say about their experience with our VoIP services.


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Great responsiveness

– Insurance Company

“I’ve been working with EZComputer Solutions for the past 2 years. I brought them on board because at that time we did not have an IT department. They have fulfilled all their obligations. It’s been an enjoyable relationship and I appreciate the work they do.”


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We now have piece of mind

– Medical Practice

“Our practice has been with EZComputer Solutions for the last 4 years and we enjoy working with them because they give us peace of mind that our backup system is protected should our system go down. They also work closely with us to keep our licensing and HIPPA compliance up to date.”


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They make the complex simple

– Giftware Company

“We’ve worked with EZComputer Solutions for 3 months and their name expresses exactly what it’s been like in terms of our relationship. IT is a complicated issue for our little company and they have simplified it. Everybody at Wellspring is happy because things are working. I’m thrilled with that and glad to be working with them.”

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VoIP Phone System FAQs

Below are answers to the most common questions businesses ask when considering a VoIP phone system. These FAQs cover how VoIP works, costs, reliability, and what to expect during setup, so you can decide if it’s the right fit for your team.

What is VoIP, and how does it work?

VoIP routes calls over your internet connection instead of traditional phone lines, using a cloud-based phone platform so calls can ring desk phones, computers, and mobile apps with features like voicemail, routing, SMS/Text, and Video.

What do I need to use a VoIP phone service?

You need a stable business internet connection, a properly configured network (router/firewall), and either desk phones, softphone apps, or a mix of both.

How do I use a VoIP phone to make and receive calls?

You can place and receive calls on a desk phone in the office or a softphone app on your computer or mobile device, using your business number and extension, just as you would with a traditional system.

How is the call quality of VoIP calling?

Call quality is typically excellent when your internet connection is stable and your network is properly configured, especially with QoS settings that prioritize voice traffic.

What should I look for in a VoIP phone system?

Look for business-grade reliability, clear support, and the features you’ll actually use, especially Auto-Attendant, call routing, Call Transfer, Video meetings, and SMS/Text options if your customers prefer messaging.

How does a VoIP phone system help small businesses save money?

VoIP lowers costs by replacing traditional phone lines and many carrier add-ons with predictable monthly pricing, while also reducing maintenance and supporting remote work without extra systems.

What happens if the internet goes down?

Calls can be forwarded automatically to cell phones or alternate locations, and backup connectivity options like LTE failover can be added if you need extra continuity.

Can calls forward to cell phones automatically?

Yes, call forwarding can be configured by user, schedule, ring group, or failover rules so calls still reach your team when someone is out or connectivity changes.

Do you provide LTE failover?

Yes, LTE failover is available as an add-on for businesses that want an extra layer of uptime during internet interruptions.

How do we maintain 911 compliance?

E911 can be configured with correct location settings and user mapping for office and remote users as part of the VoIP setup process.

What about faxing?

Most teams use fax-to-email or eFax options with VoIP, and traditional faxing can be supported when required based on your workflow.