6 benefits of Managed IT services

6 Benefits of Managed IT Services for Your Business

Managed IT Services have existed for years. However, many businesses and organizations have relied solely on in-house IT teams to manage their technology. According to research from CompTIA, that trend has is changing as more businesses recognize the value of outsourced IT firms. Over two-thirds of the companies surveyed have subcontracted IT support during the last 12 months. These IT specialists are able to assist with a wide variety of technical services such as:

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Physical Security

Why You Need to Worry About Physical Network Security

When it comes to protecting your computer network, we spend a lot of time talking about hacking, viruses, and cybercrime. While it’s incredibly important to protect your business from digital attacks, you also need to think about the physical security of your network.
For most small businesses, your server is the center of your computer network. You could have all the digital protections in the world in place, but it wouldn’t matter someone with malicious intent could simply walk into your office and gain physical access to your server. That would be like giving them an all-access pass into your network and your business data.

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Virus in a computer

How to Tell if Your Computer Has a Virus

Your computer is acting weird. Strange messages are popping up, everything has slowed to a crawl, and you can’t get your work done. Obviously, something is wrong. You fear your computer has a virus, but you’re not sure.
The first step to curing a computer virus is knowing if you have one. Sometimes it’s obvious, but other times, viruses can cause symptoms that are very similar to other common computer problems. Here are a few ways you can tell if you have a computer virus:

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Why you should stop using Internet Explorer

Why You Need to Stop Using Internet Explorer

Internet Explorer (IE) is Microsoft’s classic web browser, originally released way back in 1995. For years, the terms Internet Explorer and web browser were essentially one and the same. IE came installed by default on every Windows computer, so nearly everyone with a PC used it. In the early 2000s, IE held about 95% of the market share.
Since then, many new web browsers have overtaken it (like Chrome, or Firefox) – and for good reason. Over the years, IE has been plagued by bugs, security problems, and performance issues. Now, likely less than 10% of people use IE. If you’re still one of them, we’re going to explain why you should get a new browser. (If not, you may want to skip to the bottom where we compare some of the other browser options).
Internet Explorer error

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how to help your IT support fix your computer faster

How to Help IT Support Fix Your Computer Faster

someecards IT support

Computers can do a million things – when they’re working. But when they break, a million different things could be wrong. When you call your IT support person to fix your computer, half the battle is figuring out exactly what the problem is to begin with. Only then can the technician fix the issue.
Let’s address the elephant in the room: most people have had bad experiences with customer support, and IT support is no exception. You’re just trying to get your computer fixed so you can get back to work. Meanwhile, you’re dealing with endless robotic menus, script-happy call centers, and IT jargon that you can’t understand. As an IT company, we know how frustrating it can be (which is why our IT team answers the phone live).

However, the trick is that your IT person isn’t sitting there in front of your computer. You know best exactly what you’re doing and seeing. Regardless of whether you’re an experienced computer user or not, you are their best resource for being able to understand the problem. By giving your IT technician the most detailed information possible, you will empower them to identify and solve your issue faster.

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Small business IT Solutions

IT Resolutions for Your Small Business in the New Year

Happy 2018!  A new year means it’s time for New Year’s resolutions – not only for your personal life, but for your business too. If you’re like most businesses, you’re aiming to grow and prosper in the New Year. To do that, you need your technology and IT systems to support your goals. So we’ve helped put together a list of IT Resolutions that will help make 2018 your business’s best year yet!

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Why is my computer so slow?

Why is My Computer So Slow?

Frustration. You know the feeling. The tear-out-your-hair, pound-your-fist-on-the-desk feeling when you’re just trying to get something done and your computer is crawling. Why is your computer running so slow, and what can you do about it? Here are a few of the most common reasons and some advice on how to get your systems up to speed.

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Do you know the true cost of downtime?

Do You Know The True Cost of Downtime?

Most business owners know the feeling… they head into the office early one morning, anxious to get to work on a critical meeting the next day. But when they arrive, they discover that their network is down, their email isn’t working, and the files they need are gone. Then they learn that their network is going to be down for at least a full week – maybe more.
The cause: Their six and a half-year-old server just died.

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top 5 worst IT blunders of 2016

The Top 5 Worst IT Blunders of 2016

Last year was a year filled with security gaffes, data breaches, and hacks—many of which were felt country and even nationwide. Well-known organizations such as Yahoo, the NSA, and the IRS each had to deal with their own security breaches that found millions of user accounts compromised or exposed to malicious third parties. Everything from login details to personally identifiable information (PII) was released or obtained by hackers in 2016; but the attacks didn’t stop with just looted data.

Larger attacks occurred during Q3 and Q4, seeming to serve only a single purpose: disruption. There were also breaches revealed in 2016 that actually occurred years prior (much to the public’s dismay), which indicates that not only were many of these companies not capable of detecting the breach, but that they also most likely didn’t have any kind of recovery plan in place to handle the aftermath of being compromised.
While ‘blunder’ might seem like a harsh word for victims of a hack, the majority of companies could have done a lot more to mitigate the damage of their respective breaches. A noticeable percentage of the affected groups also didn’t immediately come forward about the hacks, which also constitutes a blunder, albeit a legal and PR related one.
The following summaries highlight five of the most prolific IT blunders to go down in 2016.

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