As businesses grow, so do their technology needs. Whether you’re a small startup or a mid-sized company, managing IT can be a complex and challenging task. That’s where Managed IT and Co-Managed IT services come into play. Let’s explore the key differences between these two approaches and help you decide which one is right for your business.
What is Managed IT?
Managed IT services involve hiring a third-party provider to take full responsibility for your IT infrastructure. Think of it as having a “superuser” in your business—someone who is highly skilled in handling all your technology needs, from troubleshooting to system upgrades. This setup is ideal for smaller businesses, typically those with fewer than 75 employees, who may not require a full-time IT staff.
Benefits of Managed IT
- Expertise: Access to specialized skills and knowledge.
- Cost-Effective: Ideal for businesses that can’t justify the expense of a full-time IT team.
- Focus on Core Activities: Allows your team to concentrate on what they do best, leaving IT to the experts.
However, as your business grows, you may find that your IT needs become more complex. You might have IT professionals on staff, but even they can’t know everything. This is where the gaps begin to show.
What is Co-Managed IT?
Co-Managed IT services offer a collaborative approach, where your internal IT team works alongside an external provider. This model is perfect for businesses with multiple locations or specialized needs. For instance, if your network admin is based in Kansas City but you have a local office that requires on-site support, a Co-Managed IT service can provide the local expertise you need without the hassle and expense of flying someone out.
Advantages of Co-Managed IT
- Flexible Support: Fill in the gaps in your existing IT team’s expertise.
- Scalable: Easily adaptable to the changing needs of your business.
- Cost-Effective: Optimize your IT spend by leveraging external resources as needed.
When to Hire Internally vs. Outsourcing
Deciding between hiring an internal IT team or outsourcing can be challenging. Here are some factors to consider:
- Size of Your Business: For companies with around 25 users, an internal IT team may be too costly and unnecessary. There may not be enough work to justify a full-time salary.
- Complexity of IT Needs: If your IT requirements are complex and diverse, a combination of internal and external expertise might be the best approach.
- Budget Constraints: Outsourcing can often provide more value for money, offering access to a wide range of skills and services without the overhead costs of full-time staff.
Conclusion
Whether you choose Managed IT, Co-Managed IT, or a combination of both, the key is to find a solution that meets your specific needs. If you’re looking for a team that can help you co-manage your IT or handle everything for you, give us a call. We’d be happy to help you navigate these options and find the best fit for your business.