IT Support You Can Count On for Small Businesses in Hershey, PA

Technology Shouldn’t Be a Big Headache

Technology should simplify your life, but it often becomes a major source of frustration for your business. Your computers consistently operate at a sluggish pace, and the reasons for this are unclear. Security breaches have exposed sensitive data, causing significant concerns. Additionally, there’s a growing worry that your employees are spending more time resolving IT issues than focusing on their actual job responsibilities.

Compounding these challenges, your IT support provider is difficult to reach, and even when they do respond, the problems persist. Fixing one issue seems to lead to the emergence of another.

Now, envision a day where everything seamlessly functions—no more frustrating calls to your technical support team. Your technology solutions are genuine solutions, not potential problems in the making.

We are dedicated to turning this vision into reality. As a proactive IT support company based in Lancaster, PA, we specialize in IT managed services designed to maintain the smooth operation of your computers and network, allowing you to concentrate on your business. If you are a small business in Hershey seeking reliable IT support, let’s start a conversation!

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IT Support Services in Hershey, PA

We transcend simple troubleshooting. As your Managed Services Provider (MSP), we take a proactive approach to manage your network, detecting and addressing minor issues before they evolve into major challenges. Additionally, by harnessing state-of-the-art technology, we guarantee enhanced security, cost-effectiveness, and productivity for your business.

Managed IT Services

Choosing us as your Managed Service Provider (MSP) turns us into your exclusive IT support team in Hershey, PA. We adopt a proactive strategy, consistently overseeing and overseeing your network 24/7 to anticipate and prevent issues rather than merely responding to breakdowns. This approach leads to decreased complications and minimal downtime for your operational activities.

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Data Backup

Safeguarding the health of your business demands careful cultivation of your data, a task made possible by integrating cloud-based backup and disaster recovery solutions. Leave nothing to chance; fortify your data defenses against potential threats such as cyber attacks, natural disasters, hardware malfunctions, and more through the adoption of dependable cloud-based backup and disaster recovery solutions.

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VoIP Phone Service

Many small businesses in Hershey, PA, dedicate a significant portion of their budget to landline phone expenses. Adopting VoIP allows these enterprises to enjoy top-notch phone services and impressive features at a considerably lower cost than traditional phone lines and services.

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Cybersecurity

Hackers could compromise your business without you even realizing it. Located in Lancaster, our IT support company offers a range of cybersecurity services to protect your business from viruses, hackers, phishing, spam, and other potential threats.

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Microsoft 365

Leverage Microsoft’s state-of-the-art cloud technology to elevate the efficiency of your small business. Enjoy reliable business-focused email services, renowned office applications, cloud storage, and extra features, all backed by a 99.9% uptime guarantee for uninterrupted operational continuity.

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Network Services

To ensure maximum productivity and profitability, a robust computer network is indispensable for every business. Our dedicated team of IT support experts is devoted to enhancing your network performance. We ensure smooth email communication, secure file sharing, VPN connectivity, and other critical functions. With our unwavering efforts, we foster improved collaboration, strengthen system security, and enhance overall productivity for your business.

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What Sets Us Apart for IT Support Services in Hershey, PA?

Rapid, Responsive IT Support

Handling time-sensitive IT issues can be exasperating as you navigate automated call trees in pursuit of human assistance. Enduring extended waits and leaving voicemails can become quickly wearisome. Fortunately, EZComputer Solutions addresses this challenge by providing swift IT support in Hershey, PA, ensuring rapid response times to link you with adept staff capable of promptly resolving issues.

Experienced Technicians

Have you ever observed that when seeking assistance from other IT support services, you frequently find yourself routed to a foreign call center or dealing with an inexperienced technician who may not possess the expertise needed to resolve your issue? It can be disheartening to invest time explaining the problem, only to eventually request a more seasoned technician or manager and repeat the entire process.

At EZComputer Solutions, there’s no requirement for ticket escalation. Our IT support company, based in Lancaster, is staffed solely by skilled local technicians. You will consistently interact directly with seasoned professionals capable of effectively addressing your concerns.

We Fix It Right, the First Time

Picture this: examining your plumbing only to find that half of your pipes are secured with duct tape. It’s no wonder leaks are happening, isn’t it? Regrettably, many computer networks share a similar fate. They’re initially set up poorly and, as time goes on, patched with makeshift solutions that introduce problems and vulnerabilities to your network.

Our IT support company, supporting businesses in Hershey, PA, we steer clear of the duct tape approach. When you choose us, we ensure that issues are addressed properly right from the start. By setting up and maintaining your network correctly, you’ll experience enhanced security and fewer unforeseen IT problems.