Tom Malesic founded EZSolution in 1997 as a web development company. At first building websites was our only business. But it wasn't long before customers began asking if we could help them with more than just their website. Clients were often unhappy with the performance of their computer systems and their network. They wanted someone reliable they could count on to solve their technology problems.
At first, we were forced to say, "No, I'm sorry, we can't help you with that." And truth be told, we were struggling with many of the same problems ourselves. We finally decided, enough was enough. After all, EZSolution was founded, in part, to solve problems for business owners. We love solving problems and wanted to help.
In 2005, we acquired a local IT support company, hired additional staff and began offering IT support services. This solved our own technology issues and allowed us to provide top-notch service for many of our clients. We created the kind of computer support service we had always hoped to find in the marketplace.
At first we focused on fixing problems and putting out fires. We helped a lot of companies solve their computer problems, but we knew we could go further. That's when we began looking into ways we could prevent computer problems in the first place. We realized that preventative maintenance and monitoring was the wave of the future.
In the last few years, we've invested heavily in technology and personnel to keep our own systems and those of our clients working like well-oiled machines.
Today, we still fix technology problems, but our main focus has shifted to preventing problems in the first place. We get paid to keep a client's network running right, instead of logging billable hours to fix problems as they happen.
Our renewed focus has led us to help more clients leverage their technology as a competitive advantage, instead of dealing with it as a drain on their time and resources. Everyone wins.
In 2015, the EZSolution IT division was rebranded as EZComputer Solutions, while the web development side of the business became EZMarketing. Both businesses now operate under the main brand umbrella of EZSolution.
Technology changes every year. There are new ways we can help your business. You might be looking to improve efficiency, communication or work flow processes. Technology is a key component in growing your business and we're poised to help you every step of the way.
Our team is passionate about making technology work for you. We look forward to helping your business grow and prosper now and in the future!
© 2018, EZComputer Solutions. EZComputer Solutions is an IT service provider providing computer support service in Lancaster, Harrisburg, York, Lebanon & Reading, PA