4 Reasons Small Businesses are Afraid to Switch IT Companies

Small businesses and their IT services are like old friends; they’ve been through a lot together. But sometimes, even if things aren’t working out perfectly, the thought of switching to a new IT company feels too scary. Why? Well, it boils down to a few common fears. Let’s break them down and show you why they shouldn’t stop you from finding a service that could be a better fit for your business.

1. Fear of the Unknown

You’ve probably heard the saying, “Better the devil you know than the devil you don’t.” It’s that worry that maybe the new IT folks won’t be any better.

What to do: Do a little homework. Look up what other people are saying about them, talk to businesses like yours who’ve made the switch, or ask the new company to show you what they can do.

2. Perceived Complexity/Time Restraints

A lot of people think changing IT services is going to be a giant headache, taking too much time and energy.

The real deal: It’s often not as big of a deal as you think. Getting the facts can help you see it’s pretty manageable.

3. Worry Over Damaging Existing Relationships

It’s kind of like ending any relationship. You’re worried about hard feelings, especially since they know so much about your business.

The real deal: Most IT companies are pros. They understand businesses change and usually want to help make the transition smooth.

4. Transition Process Concerns

What about all the details? How will the new company get up to speed? What are the steps?

Here’s the scoop: Often, IT companies will work together to pass the baton smoothly, making sure your business doesn’t miss a beat.

Bottom Line

Yes, thinking about changing IT services can make anyone a bit jittery. But, sticking with what’s not working out of fear can hold your business back. These worries are pretty normal, but they’re not insurmountable.

If you’re on the fence about your IT support, maybe it’s time to take a closer look at your options. Remember, looking out for your business’s best interests is what really matters. Contact us for a free consultation on your Lancaster, Harrisburg, or York business IT.