Even in the age of email, messaging, and live chat, every small business needs a reliable phone system. Unfortunately, traditional business phone systems can be an expensive undertaking that many small businesses can’t afford. Consequently, many businesses are switching to Voice over Internet Protocol (VoIP) technology as an alternative to traditional phone lines.
Computers can do a million things – when they’re working. But when they break, a million different things could be wrong. When you call your IT support person to fix your computer, half the battle is figuring out exactly what the problem is to begin with. Only then can the technician fix the issue.